Not resolved
4 comments

My son bought a set of new headphones at Play N Trade in Jensen Beach FL.After returning them within the 14 day return policy as stated on their receipts the owner would not take the retun stating that the first pair he returned in 2hrs(because there was a defect)no way, he's not taking them back.

Called the corporate office and got no where saying they would have the owner call me. They never did. Called corporate again told me to pretty much take a hike. Let's see how they like a nice negative BBB listing.

Don't buy from them they do not honor their policies!!!And to boot the employees are just as big jerks as the owners!

Monetary Loss: $140.

Had an Experience with Play N Trade?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#281163

Sorry, I have returned a new game to Game Stop that did not work and they took it back. Do not compare yourself to Game Stop please.

Anonymous
#281033

Honestly, most smaller, specialty retailers do the same thing. All 3 GameStops here do not take anything new back, ever...

Anonymous
Pine Prairie, Louisiana, United States #239219

Nice try, the item was new.

So I guess your the only store in the US who does not take NEW item returns for either a store credit or refund within 30 days? Hiding behind a manufactor's policy?GIVE ME A BREAK!

You don't have to worry about your returns because I have made sure that EVERYONE I know and then some, will NEVER shop at your store and the one in Stuart.

Anonymous
#239190

The 14 day policy as stated on the PNT receipt refers to USED items.If you purchased a NEW item then the receipt says to contact the manufacturer.

If this store replaced your first item they were being nice b/c the policy doesn't require them to do so.Most packaging on anything NEW tells the consumer to contact the manufacturer if there are issues, not to return the item to the store where purchased.

You May Also Like

Hulu - Paid for entire month, but after cancelling, immediately no access Hulu "My card was charged for service until 8/23/17, on 7/30,17 I cancelled service.I received an email stating..." Read more Kabam - Please unlock my account Kabam "hello kabam i know i have done a great mistake.my alliance war is going on.i must participate in the war.so please please unlock my account. i promise i will not..." Read more OwlPLAYZ - Subscription Review from Gr, Bayern OwlPLAYZ "Totally scam. I had to cancel my credit card. All sounds great to have stuff for free. There are even advertisement in reputed newspapers pretending news. Anywats once you signup... There are..." Read more Freelotto - Freeloto prize claim certified winner Freelotto "i got a page telling me i am a guaranteed certified winner of one of four prizes "apple iPad mini,dell inspiron laptop computer,Samsung 65" 3d led smart tv ,$50 sky..." Read more Sa Painting And Remodeling - Sebastian Arlegui And Jose Barahona - Botched Bathroom Remodel SA Painting and Remodeling Sa Painting And Remodeling - Sebastian Arlegui And Jose Barahona "On July 26, 2017 SA Painting and Remodeling LLC, Sebastian Arlegui and Jose Barahona, agreed to fix my bathroom. The bathroom is now in need of repair due to the..." Read more O2pur - Got it opened box filled halfway i charged but was green so it meant ready and it worked for 2hours and battetry dead permanet O2pur "i only wlsh for a refund but thats not gonna happen and now i have to pay 39 plus yer appreciated fuk cards i cant do *** online wrecked credit..." Read more Coaster Furniture - Damage Head board Coaster Furniture "I purchase the Felicity Collection item # 300345Q Queen bed from American Furniture Outlet on 1233 Sand Lake Road Orlando fl 32809 I received my furniture September 15th 2017 I..." Read more Safe Step Tub - Never so dissapointed! Safe Step Tub "I was told by the Manager/Supervisor of *Safe Step Walk in Tubs Canada* that if I said anything about this that I would be charged with slander...how can the truth..." Read more